This work reveals the benefits obtained from combining common-sense reasoning and multi-agent systems on top of a fully equipped middleware platform. The architecture here proposed is founded on the service composition paradigm, as the comprehensive solution to relieve users from being involved in system decision making. In this regard, the environment and domain understanding is emulated by the common-sense reasoning engine that supports the multi-agent system on the task of effectively accomplishing the actions that fullil the new arisen requirements.